Driver & Customer Onboarding Executive Jobs in Ghaziabad
Job Description
Driver & Customer Onboarding Executive jobs in Ghaziabad
Job Title: Driver & Customer Onboarding Executive
๐ข Company: Friends Job
๐ Location: Ghaziabad
๐ฐ Salary: โน15,000 โ โน20,000/month
๐ Contact: 7827202134 (Call/WhatsApp)
๐Minimum Qualification: 10th/12th pass
๐ Job Overview
Friends Job is looking for a motivated and field-ready Onboarding Executive to support both driver and customer onboarding operations. The ideal candidate should be energetic, communicative, and tech-savvy, with a passion for customer service.
๐ Driver Onboarding Responsibilities
๐ Field Visits: Conduct in-person visits to potential drivers.
๐งพ Document Verification: Collect and validate driving license, RC, insurance, etc.
๐ฑ App Training: Train drivers on navigation, ride acceptance, and payment features.
๐ฃ Policy Briefing: Explain company policies, safety rules, and service standards.
๐ฃ๏ธ Feedback Collection: Gather feedback to enhance the onboarding process.
๐ฅ Customer Onboarding Responsibilities
๐งโ๐ป Account Setup: Assist new users in setting up and verifying their profiles.
๐ฒ Product Demo: Guide users through app featuresโbooking, payment, and support.
โ๏ธ Issue Resolution: Resolve technical or account-related queries during onboarding.
๐ Follow-Up: Conduct post-onboarding calls/visits to ensure customer satisfaction.
โ
Eligibility Criteria
๐ Minimum Qualification: 12th Pass (Graduation preferred)
๐ฑ Familiarity with smartphone apps
๐ถโ๏ธ Willing to travel locally
โญ Prior onboarding or customer service experience is a plus
๐ Salary & Benefits
๐ธ โน15,000 โ โน20,000 per month (based on experience)
๐ Travel allowance (as applicable)
๐ฏ Performance-based incentives
๐งโ๐ซ Full training and professional development
โ Frequently Asked Questions (FAQs)
๐น Q1: Is prior experience necessary?
Not mandatory. Freshers with good communication and smartphone knowledge are welcome.
๐น Q2: Will I receive training?
Yes, hands-on training will be provided for all tools and processes.
๐น Q3: Is it a field or office job?
It’s a hybrid role. Field visits are essential for driver onboarding; customer support may be remote or office-based.
๐น Q4: Are there performance incentives?
Yes, incentives are available based on onboarding targets and service quality.
๐น Q5: How do I apply?
๐ Call or WhatsApp 7827202134 to apply now or get more information.
Explore Latest Jobs in Ghaziabad:https://friendsjob.in/jobs-list/
Build a Resume Now https://resume.friendsjob.in/
