Cluster Lead Job in West Delhi – 2026
Job Description
Job Title: Cluster Lead
Location: West Delhi
💼 Experience Required: 3 – 6 Years
💰 CTC: ₹4.5 – ₹4.9 LPA
🎓 Education: Any Graduate
🕒 Employment Type: Full-Time
🤝 Hiring Partner: FriendsJob
🏭 Industry: Logistics | Delivery Operations | Supply Chain
About the Job
Running big delivery centers in West Delhi needs strong leadership on the ground. Those stepping into a Cluster Lead role often juggle several team groups at once. Smooth day-to-day movement of packages depends heavily on clear oversight. Quality stays consistent when someone keeps an eye on every hub’s performance. Firms want people who’ve been through high-pressure logistics before.
Over at Friendsjob.in, a solid opening pops up – Cluster Lead, confirmed placement, West Delhi zone. Steady work leading teams, pay matches skill, room to climb without rushing. Think logistics, think daily ops, built to last. Growth baked in, no flash, just forward motion.
Role Overview
Overseeing how things move through several hubs falls on your shoulders as Cluster Lead. Running teams sits alongside shaping daily workflows, making sure service targets stay met. One moment focuses on rider updates, the next shifts to hub check-ins, then customer touchpoints follow close behind.
Folks who know their way around operations tend to fit well here, especially when they’ve led teams before. Leadership isn’t just a title – it shows up in how decisions get made day to day. Running delivery or logistics? That kind of background matters. Real-world experience weighs more than theory. People used to managing movement and timing often adapt quickly. It’s less about titles, more about what you’ve handled. Past roles shaping outcomes count. Knowing the ins and outs helps. Those who’ve stayed calm during tight deadlines usually thrive.
Key Responsibilities
• Recruit, hire, train, and supervise delivery team members
• Monitor and manage the operational budget for the delivery department
• Create cost-effective delivery plans and efficient routes using mapping and software tools
• Track shipping orders and ensure inventory availability for order fulfillment
• Maintain and monitor SLA performance across hubs
• Ensure deliveries are completed within strict timelines
• Manage and verify all legal and regulatory documents for hubs
• Handle customer queries, track deliveries, and resolve complaints
• Coordinate between hubs, riders, and operations teams
Candidate Requirements
• Experience: 3 – 6 years in delivery, logistics, or operations
• Education: Any Graduate
• Leadership: Strong team handling and supervision skills
• Communication: Clear verbal and written communication
• Coordination: Ability to manage multiple hubs and teams
• Tech Skills: Basic knowledge of MIS, routing tools, and operations software
Skills Required
• Team Management
• Communication Skills
• MIS & Reporting
• Coordination
• Rider Hiring & Management
• Operations Management
• Hub Handling & Administration
Salary & Benefits
• CTC Range: ₹4.5 – ₹4.9 LPA
• Role Level: Mid-level management
• Growth: Opportunity to move into senior operations or regional roles
• Work Environment: Structured operations with leadership responsibility
Why Apply Through FriendsJob?
FriendsJob connects professionals with verified leadership and operations roles.
Benefits:
• Zero registration fees
• Verified employers only
• Transparent job details
• Fast hiring coordination
• HR support throughout the process
📞 Apply Now
HR Contact: +91 7827202134
🌐 Apply Now: https://www.friendsjob.in
🔍 Explore Jobs: https://friendsjob.in/jobs-list
📝 Create Resume: https://resume.friendsjob.in
Job Title: Cluster Lead
Location: West Delhi
💼 Experience Required: 3 – 6 Years
💰 CTC: ₹4.5 – ₹4.9 LPA
🎓 Education: Any Graduate
🕒 Employment Type: Full-Time
🤝 Hiring Partner: FriendsJob
🏭 Industry: Logistics | Delivery Operations | Supply Chain
About the Job
Running big delivery centers in West Delhi needs strong leadership on the ground. Those stepping into a Cluster Lead role often juggle several team groups at once. Smooth day-to-day movement of packages depends heavily on clear oversight. Quality stays consistent when someone keeps an eye on every hub’s performance. Firms want people who’ve been through high-pressure logistics before.
Over at Friendsjob.in, a solid opening pops up – Cluster Lead, confirmed placement, West Delhi zone. Steady work leading teams, pay matches skill, room to climb without rushing. Think logistics, think daily ops, built to last. Growth baked in, no flash, just forward motion.
Role Overview
Overseeing how things move through several hubs falls on your shoulders as Cluster Lead. Running teams sits alongside shaping daily workflows, making sure service targets stay met. One moment focuses on rider updates, the next shifts to hub check-ins, then customer touchpoints follow close behind.
Folks who know their way around operations tend to fit well here, especially when they’ve led teams before. Leadership isn’t just a title – it shows up in how decisions get made day to day. Running delivery or logistics? That kind of background matters. Real-world experience weighs more than theory. People used to managing movement and timing often adapt quickly. It’s less about titles, more about what you’ve handled. Past roles shaping outcomes count. Knowing the ins and outs helps. Those who’ve stayed calm during tight deadlines usually thrive.
Key Responsibilities
• Recruit, hire, train, and supervise delivery team members
• Monitor and manage the operational budget for the delivery department
• Create cost-effective delivery plans and efficient routes using mapping and software tools
• Track shipping orders and ensure inventory availability for order fulfillment
• Maintain and monitor SLA performance across hubs
• Ensure deliveries are completed within strict timelines
• Manage and verify all legal and regulatory documents for hubs
• Handle customer queries, track deliveries, and resolve complaints
• Coordinate between hubs, riders, and operations teams
Candidate Requirements
• Experience: 3 – 6 years in delivery, logistics, or operations
• Education: Any Graduate
• Leadership: Strong team handling and supervision skills
• Communication: Clear verbal and written communication
• Coordination: Ability to manage multiple hubs and teams
• Tech Skills: Basic knowledge of MIS, routing tools, and operations software
Skills Required
• Team Management
• Communication Skills
• MIS & Reporting
• Coordination
• Rider Hiring & Management
• Operations Management
• Hub Handling & Administration
Salary & Benefits
• CTC Range: ₹4.5 – ₹4.9 LPA
• Role Level: Mid-level management
• Growth: Opportunity to move into senior operations or regional roles
• Work Environment: Structured operations with leadership responsibility
Why Apply Through FriendsJob?
FriendsJob connects professionals with verified leadership and operations roles.
Benefits:
• Zero registration fees
• Verified employers only
• Transparent job details
• Fast hiring coordination
• HR support throughout the process
📞 Apply Now
HR Contact: +91 7827202134
🌐 Apply Now: https://www.friendsjob.in
🔍 Explore Jobs: https://friendsjob.in/jobs-list
📝 Create Resume: https://resume.friendsjob.in
