Job Opportunity: Driver & Customer Onboarding in Sector 12,14,15 Sonipat
Job Description
Job Opportunity: Driver & Customer Onboarding in Sector 12,14,15 Sonipat
🚘 Job Title: Driver & Customer Onboarding Executive
🏢 Company: Friends Job
📍 Location: Sector 12,14,15
💰 Salary: ₹15,000 – ₹20,000/month
📞 Apply via Call/WhatsApp: 7827202134
🎓 Qualification: 10th/12th Pass (Graduates Preferred)
📝 Job Summary
Friends Job is hiring a proactive and energetic Driver & Customer Onboarding Executive to manage both driver acquisition and customer onboarding activities. This role demands strong communication skills, basic tech know-how, and a readiness to travel locally. Ideal for individuals passionate about fieldwork and customer interaction.
🚗 Key Responsibilities – Driver Onboarding
Field Outreach: Visit potential drivers across the city for recruitment.
Document Collection: Verify documents such as driving license, RC, and insurance.
App Training: Educate drivers on using the app—navigation, payments, ride handling.
Policy Orientation: Explain company policies, safety protocols, and service expectations.
Feedback Gathering: Capture driver insights to improve the onboarding experience.
👥 Key Responsibilities – Customer Onboarding
Account Activation: Assist users in creating and verifying app accounts.
App Demo: Walk customers through features like booking, payments, and support options.
Issue Handling: Provide solutions to setup or account-related queries.
Post-Onboarding Support: Conduct follow-ups via call or visits to ensure satisfaction.
✅ Candidate Requirements
Education: Minimum 12th pass (Graduates preferred)
Tech Skills: Comfortable using smartphones and mobile apps
Mobility: Willingness to travel locally for field visits
Experience: Freshers welcome; prior customer service or onboarding experience is a bonus
🎁 Compensation & Benefits
💸 Salary: ₹15,000 – ₹20,000/month (based on experience)
🚕 Travel Allowance: Provided as per company policy
🎯 Incentives: Performance-based rewards for meeting onboarding targets
🧑🏫 Training: Complete training and growth opportunities included
❓ Frequently Asked Questions (FAQs)
Q1: Is prior experience required?
Not necessary. Freshers with good communication and basic app knowledge are encouraged to apply.
Q2: Will training be provided?
Yes, full training will be given for both field and app-related tasks.
Q3: Is this a field or office job?
It’s a hybrid role. Field visits are required for driver onboarding, while customer onboarding can be done from the office or remotely.
Q4: Are there incentives?
Yes, monthly incentives are provided based on performance and successful onboardings.
Q5: How can I apply?
Simply Call or WhatsApp 7827202134 to apply or inquire further.
🔗 Additional Resources
Browse Jobs in Sector 12,14,15: https://friendsjob.in/jobs-list/
Create a Resume Instantly: https://resume.friendsjob.in/
